Last updated 12 November 2026
Who we are
Shard Credit Partners Ltd (company number 09594110) is the data controller for personal information we handle in connection with this website and enquiries sent to us. Our registered office is 5th Floor, 167-169 Great Portland Street, London W1W 5PF.
This notice covers this website and enquiries made through it. If you deal with Shard Capital AIFM LLP or another Shard Capital entity, see the Shard Capital Privacy Notice for that entity’s processing. We may provide separate privacy information when we collect data for a specific investment, lending or business relationship.
What we collect and why
When you use the contact form or email us, we receive the details you choose to send, such as your name, email address, telephone number, company and message. We use them to respond, direct your enquiry to the right team, follow up where appropriate and keep a record of our correspondence. This is in our legitimate interests in handling enquiries and managing business relationships.
When you visit the site, our hosting and security services receive technical information such as your IP address, browser information and page requests. We use this information in our legitimate interests in delivering the site, diagnosing problems and protecting it from abuse. Google reCAPTCHA helps protect the contact form from automated submissions. Its script loads across the site, so Google can receive technical information such as your IP address and browser details even on pages without the form.
Our cookie settings tool uses your approximate region to display the relevant options. When you make a choice, it stores your preferences in your browser and sends a consent record to our consent database. The record can include a reference number, your choices and when you made them, the website, browser information and a shortened IP address. We use this information to apply your preferences and document them where required by law. Where consent is required for optional cookies or similar technologies, you can give or withdraw it in cookie settings. See our Cookie Policy.
We may also use information when necessary to comply with a legal obligation or to establish, exercise or defend a legal claim.
Who receives your information
Staff who handle your enquiry may access the information you send. We use Webflow for website hosting and form handling, Cloudflare for delivery and security, Google reCAPTCHA to protect the contact form, and Reform Digital’s CookieFlow with Supabase to manage and record cookie preferences. We may also share information with professional advisers or public authorities where necessary to deal with a legal matter or meet a legal obligation.
Some service providers may process information outside the UK. Where UK data protection law restricts a transfer, it must be covered by UK adequacy regulations or another permitted transfer mechanism, such as appropriate contractual safeguards. Contact us if you would like details of the safeguards that apply to your information.
How long we keep information
We keep enquiry information for as long as needed to respond, manage the relationship or resolve related issues. We may keep it for longer where required by law or needed for a legal claim. We keep technical and consent records for as long as needed for security, troubleshooting or to demonstrate how we applied your choices. The Cookie Policy explains how long cookies stay in your browser.
Your rights
Depending on the circumstances, you can ask for access to your personal information, ask us to correct or delete it, restrict or object to its use, or request a copy in a portable format. Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that took place before you withdrew it.
Contact us or make a complaint
For privacy questions, rights requests or complaints, email compliance@shardcapital.com or write to Shard Credit Partners Ltd at 5th Floor, 167-169 Great Portland Street, London W1W 5PF. If you make a data protection complaint to us, we will acknowledge it within 30 days, look into it and tell you the outcome.
You can also complain to the UK Information Commissioner’s Office (ICO). See how to make a complaint to the ICO or call 0303 123 1113.
